OTSEGO COUNTY, Mich., (WPBN/WGTU) — Across Northern Michigan, 911 dispatch centers are preparing to take thousands of calls during the storm.
If the weather does interfere with the safety of dispatch staff, they are provided a place to stay at nearby hotels.
His mother, Phyllis Jackson, has been a dispatcher for more than three decades. She convinced her son to apply for the job.
TAMPA, Fla. – For 19 years, 911 dispatcher Tony Collins has heard every kind of emergency.
Former Ceres Police Deputy Chief Mike Borges warned the n Monday that the city had better do something quick to bolster the police dispatch center.
“I know they’re a small portion of the department but they are a very vital portion that needs to be considered,” Borges told the council. “I understand your concerns about compensation, especially just one portion of an organization. I believe this is time when we need to start thinking outside the box and addressing it.”
As of New Year’s Day, all dispatch operators in 911 centers are required to be CPR-trained and certified.
Firefighters in Falmouth, Massachusetts, are sounding the alarm about what they say is a hazard to public safety.
Due to a shortage of dispatchers, firefighters said they are being forced to fill in — even though they have had zero training.
