911 dispatchers are first responders (WV)

BUCKHANNON — The Upshur County Commission endorsed a proclamation on Thursday, recognizing E911 telecommunicators as first responders. On March 7, 2019, California Representative Norma J. Torres referred to the House Committee on Education and Labor to review and make revisions to the Standard Occupational Classification System. This action became cited as the “Supporting Accurate Views of Emergency Services Act of 2019” or the “911 SAVES Act.”

According to the H.R. 1629 -911 Saves Act, the overall purpose of the 911…

KY Official: Dispatchers Should be First Responders (KY)

Owensboro-Daviess County 9-1-1 Director Paul Nave said on Friday that he plans to ask city and county officials to pass a resolution designating 911 dispatchers as first responders.

The request is tied to a federal bill that would redesignate 9-1-1 dispatchers from secretaries and phone operators to first responders. If the bill pending in Congress were to become law, that would make 911 centers eligible for federal grants earmarked for first responders.

Currently, law enforcement, firefighters and emergency medical service personnel are considered first responders.

But Nave said

Company explains why dispatchers did not send officer despite multiple calls from stabbed woman

SALT LAKE CITY — A 911 dispatch company accused of creating ineffective software is defending itself from allegations in a lawsuit filed earlier this week.

Bre Lasley and her sister narrowly survived a home invasion four years ago in Salt Lake City, calling 911 four times as they fought off a man with a knife.

Both women suffered stab wounds. Dispatchers who received the calls did not send an officer.

Instead, their lives were saved by an officer already in the area on another call.

Officer Ben Hone went into….

Upshur Co. recognizes 911 dispatchers (WV)

BUCKHANNON — Upshur County became the second county in the state to formally recognize its dispatchers at first responders with a proclamation passed during this week’s Upshur County Commission meeting.

Upshur County E-911 Center director Doyle Cutright told the Upshur County Commission that assistant director Kimbra Wachob and he had really wanted this to happen and it is part of a national movement…

Veteran dispatchers say strict protocol and scripts hindered their ability to send help to 911 callers (UT)

SALT LAKE COUNTY, Utah — The 911 dispatch protocol at the center of a lawsuit is causing two former dispatchers to speak out Friday.

For 21 years, Brittany Carter was on the other end of a 911 call.

“I had a dad on the phone one morning that his two-year-old wasn’t breathing. He was a twin. He ended up passing away,” Carter said. “I’m like, ‘This is taking too long.’ It was horrible.”

She blames Priority Dispatch’s “Police Pro QA” for increasing dispatch…