9-1-1 hang-ups still an MD problem (MD)

In an ever-continuing problem for the Taber/Vauxhall RCMP detachment, 9-1-1 hang-ups are still plaguing officers.

With an RCMP delegation in council chambers for the M.D.’s regular meeting on Nov. 5, the issue was once again brought up as both council and the detachment search for answers.

In October’s RCMP report presented to council, 37 9-1-1 hang-ups were listed for the detachment.

“It seems that 9-1-1 hang-up number just keeps getting bigger…

74% of 9-1-1 calls now come from cellphones – why knowing your location is key (Canada)

With nearly three-quarters of 9-1-1 calls in B.C. originating from cellphones, E-Comm says knowing your location is now more important than ever. Of the more than 1.13 million 9-1-1 calls the emergency communications centre has received so far in 2019, 74 percent originated from a cellphone-a 10 per cent increase over five years. With more people using mobiles only and social media geotagging and delivery apps that show location in real-time, E-Comm is concerned that there’s a potentially dangerous public misconception that cellphones provide an exact address or location to 9-1-1 call takers…

If You Call Chicago 911 and Dont Know Your Street Address, Will the Dispatcher Send Help? (IL)

Three weeks after NBC 5 Investigates first exposed a controversial 911 call for help — in which a man was delayed in having dispatchers send an ambulance for nearly ten minutes — the City of Chicago now says “more should have been done,” to help him, and says it’s now making changes in its Office of Emergency Management and Communications as a direct result of NBC 5’s investigation.

While an OEMC spokesperson says the office has “reprimanded” two dispatchers and issued some new guidelines, no one from OEMC is willing, yet, to go on camera to answer NBC 5’s most basic question:

Early in the morning of Oct. 2, Raible – of Bangor, Pennsylvania — was on a business trip in Chicago, alone in his room at a Gold Coast hotel, when he ….