911 Dispatcher, Informational Interview
Podcast interview about what it’s really like to be a 9-1-1 Dispatcher
Unsung heroes: 911 dispatchers may soon be recognized as first responders (IA)
WEST DES MOINES — You learn something new every day, and today that new fact for some of us is that 911 dispatchers aren’t recognized as first responders.
Dispatchers sometimes hear the worst of the worst.
“Things that you hear are not normal things people would hear,” said Jessica Frunzar, a training coordinator with Westcom Emergency Communications.
“You hear the child crying in the background because his parents are fighting….
Study says information police get impacts use of force, communication with dispatchers is key (CO)
DENVER, Colo. — When a cop receives a call about a suspect with a gun from dispatch, their mind starts racing.
“You start going over tactics in your mind. You start walking through the worst-case scenario, typically, of how you’re going to respond to and handle this incident,” said Don Mihalek, a former Secret Service agent.
But what if that info wasn’t quite right? The person calling 911 made a mistake. That can end in tragedy…
FirstNet, AT&T Launch Expanded Cell Service On Red Cliff Reservation (WI)
Cell service on the Red Cliff tribe’s reservation has improved significantly after a 300-foot cell tower became fully operational recently. The tribe is the first in the country to construct a tower as part of a nationwide public safety broadband network for emergency services.
The Red Cliff Band of Lake Superior Chippewa worked with AT&T and the First Responder Network Authority (FirstNet) on a deal to build the tower, which is now providing coverage to 80 percent of the reservation. FirstNet is an independent authority that was established by
Garrett County Department of Public Safety to begin accepting Text-to-911 calls (MD)
As of Feb. 13, the Garret County Department of Public Safety Communications 911 Center has implemented the ability to Text-to-911 during an emergency.
