by AllThingsECC.com | Apr 15, 2020 | Comm Center News
CASPER, Wyo. — The Casper Police Department awarded telecommunicators working at the Casper-Natrona Public Safety Communication Center for outstanding work in responding to 911 calls in 2019 during their annual awards ceremony in February.
April 12-18 is “National Public Safety Telecommunicators Week” and the Casper PD shared stories which led to selecting “2019 Telecommunicator Award” recipients…
by AllThingsECC.com | Apr 15, 2020 | Comm Center News
The Marshall County public safety communication project took center stage during an open dialogue at the regular Tuesday Marshall County Board of Supervisors meeting.
Brad Pfantz, the fire chief of the State Center Fire Department, was involved in the dialogue explaining why the county needs an improved communication system. For four months, Pfantz has been talking about times in the last year when the system went dark and first responders …
by AllThingsECC.com | Apr 15, 2020 | Comm Center News
“It’s kind of like being the Secret Santa. You don’t know them and they don’t know you, but you know you’ve made a difference,” said Alicia Gallegos of her job as a dispatcher for San Juan County Public Safety.
Dispatchers serve a vital role in providing emergency services for citizens of San Juan County, yet the work goes largely unrecognized, much like a Secret Santa. To recognize those dispatchers who play such a crucial role in their communities, the week of April 12-18 is designated as National Public Safety Telecommunications Week…
by AllThingsECC.com | Apr 15, 2020 | Comm Center News
COLUMBIA COUNTY — Local dispatchers are being recognized for their contributions to emergency response during National Public Safety Telecommunicators Week, April 12-18.
Calls to Columbia County 911 are answered in Hudson. The 24-hour department of 11 dispatchers, led by Director Robert Lopez, responds to emergency calls for fire, medical and police for all of Columbia County…
by AllThingsECC.com | Apr 15, 2020 | Comm Center News
From fires to domestic disputes to car crashes, 911 dispatchers are the calm voice that guide people through every type of emergency and send the proper first responders to help. But, these dispatchers are dealing with something new: a pandemic.
“It’s been a challenge lately, for sure,” communications officer Dave Ponke said. “Certainly in my 25 years of being a 911 dispatcher, I have never heard of such a heightened level of anxiety from so many citizens on a daily basis.”
Clair County dispatchers, also called communications officers, answer all 911 calls…
