by AllThingsECC.com | Apr 16, 2020 | Comm Center News
GRAND RAPIDS, Michigan — Life has changed for nearly everyone since the coronavirus pandemic arrived in Michigan. Ever since, dispatchers have had to put their own worries aside to continue keeping the public safe, and they’re doing it in new ways.
The center still receives emergency calls, but those too have a different feel. … we’re getting close to seeing other new ways of factioning off some of the work product and handle maybe the output dispatch remotely, as an example…
by AllThingsECC.com | Apr 16, 2020 | Comm Center News
LACONIA — The homeowner whose house is on fire. The woman whose ex-boyfriend is trying to break the door down. The guy who has just come home to find his roommate unconscious on the floor — perhaps from a drug overdose. The wife whose husband is having a heart attack.
For people in these and other traumatic situations, the first help they receive is not from a police officer, firefighter or EMT. It’s from an emergency dispatcher. They are protectors of public safety who do…
by AllThingsECC.com | Apr 16, 2020 | Comm Center News
Citizens depend on the skill, expertise and commitment of the men and women who work in public safety telecommunications. These knowledgeable and highly trained individuals help save countless lives by answering emergency and non-emergency calls, dispatching law enforcement, medical and fire professionals and equipment, and providing support to citizens in distress; 24 hours a day, seven days a week, 365 days a year…
by AllThingsECC.com | Apr 16, 2020 | Comm Center News
Marie Carpenter is the Public Safety Communications Center Manager for the Cottonwood Public Safety Communications Center. She explains for the function of the center and some of the adjustments dispatchers are making in how they interact with callers since COVID-19 pandemic protocol was implemented.
April 12-18 is National Public Safety Telecommunicators Week, when we honor dispatchers and others who help first-responders get information they need, when they need it, we take a look at the challenges dispatchers face in the COVID-19 era.
by AllThingsECC.com | Apr 16, 2020 | Comm Center News
SACRAMENTO, Calif. – During statewide, national, or even global emergencies, public safety dispatchers provide a calm, professional voice and an essential link for the California Highway Patrol and the public. To highlight their service, the CHP and other law enforcement agencies are recognizing National Public Safety Telecommunicators Week, April 12-18, 2020…
