Introducing the faces behind the voices among Genesee County 9-1-1 Emergency Services staff (NY)

BATAVIA — Genesee County Sheriff William Sheron Jr. Friday said he wanted people to meet the dispatchers who might have been on the other end of the line if they called 9-1-1 for an emergency.

The county sheriff’s office released photos of 18 dispatchers or senior dispatchers and mentioned the names of additional dispatchers whose photos were not available.

The list of 9-1-1 Emergency Services dispatch personnel Sheron mentioned this week, National Public Safety Telecommunicators Week, included…

Plano asks residents to register with ‘Smart911’ (TX)

Plano announced Monday it is now using Smart911, a free service designed to accelerate the process of emergency calls for residents.

Developed by private Massachusetts-based Rave Security, Smart911 identifies itself as an emergency service that will connect residents with first responders quickly. 

Users are asked to provide personal information to create an individual profile. Residents are asked to enter information beyond their names and addresses…

Beatty named 911 Dispatcher of the Year (OH)

MOUNT VERNON — During a week that is dubbed National Public Safety Telecommunicators Week, and at a time of the global pandemic, it’s fitting the 2019 Dispatcher of the Year is a Knox County 911 team member who serves on the Critical Incident Stress Debriefing Team.

Sherry Beatty was named Knox County 911 Dispatcher of the year this week, and received a recognition plaque…

Delaware State Police Recognize Public Safety Communication Personnel (DE)

Delaware- The Delaware State Police (DSP) is proud to recognize and honor its public safety communication personnel during National Public Safety Telecommunications Operators Week. The Delaware State Police Communications Section consists of three 911 Public Safety Answering Points (dispatch centers), which are located in each of the three Delaware counties and Headquarters Communications in Dover…