Police Dispatch Calltaker (CA)

Functions may include, but are not limited to, the following: answer telephone calls to to receive reports of 911 emergency and non-emergency situations; provide support to police records, patrol, and other divisions within the Police Department; receive and respond to complaints; elicit information from callers, and document/evaluate complaints; perform data base inquiries and entries and provide information to law enforcement representatives; determine appropriate jurisdiction of incident and take proper action to resolve complaints; operate deaf telephone (TTD/TTY) equipment…

9-1-1 Professionals Being Honored by 15,000+ Convenience Stores Across America on 24/7 Day

America’s 9-1-1 professionals are among the first responders and local heroes being celebrated this week as the convenience and fuel retailing industry unites in the second annual 24/7 Day event on Friday, July 24.

NENA: The 9-1-1 Association is partnering with the NACS Foundation and American Red Cross in the annual national event, which recognizes first responders, medical personnel, and American Red Cross volunteers who work around the clock, 24/7, serving our communities to ensure people don’t face emergencies alone…

Metro Emergency Communications Center agrees to policy changes after Waffle House shooting settlement (TN)

NASHVILLE, Tenn. (WTVF) — Change is coming to the Metro Nashville Department of Emergency Communications in response to a lawsuit settlement surrounding the response to the Waffle House shooting in 2018.

The lawsuit was filed by victim Akilah DaSilva’s mother Shaundelle Brooks after first responders originally went to the wrong Waffle House during the attack…