Harvey lays off dispatchers as city moves forward with outsourcing 911 emergency services (IL)

In a move that’s been many months in the making, Harvey laid off its skeleton crew of emergency dispatchers in preparation for the city’s transition to an outsourced dispatch model that officials expect to reap significant cost savings for the cash-strapped community.

Mayor Christopher Clark did not elaborate Thursday on the layoffs or his plans for the city’s dispatch operations going forward, saying only that residents’ service would not be disrupted.

In our opinion: Utah’s 911 dispatchers have a small emergency (UT)

To say 60 seconds can mean the difference between life and death is no exaggeration when it comes to a heart attack, stroke or an escalating domestic violence scenario. Yet, that’s about the number of seconds at least 17,500 callers to 911 waited before their call was answered by Utah’s largest dispatch center last year.

That’s one finding from an audit presented to the Legislative Audit Subcommittee on Tuesday. To call the results “troubling,” as Senate President Stuart Adams did, seems an understatement…

New Tech Helps Tennessee Guard with Domestic Operations (TN)

NASHVILLE, Tenn. – In the early morning hours of March 3, a storm system moved through the state of Tennessee which produced deadly tornadoes killing 24 people, damaging over 1,500 structures and leaving over 80,000 Tennesseans without power across four counties.

In Nashville, one of those tornadoes incapacitated one of four master sites that supports a statewide land mobile radio system, severely inhibiting public safety communications across the region for the first two days of the response effort…

Murrieta implements emergency medical dispatch system (CA)

MURRIETA – A new medical protocol system has been implemented by the Murrieta police and fire communications center that will enable dispatchers to accurately assess each emergency medical situation and send the best possible response.

The medical priority dispatch system went live at 10:30 a.m. Tuesday, Aug. 4, to improve service to the citizens of Murrieta in emergency medical situations. Dispatchers will receive on-sight and hands-on training with the system providers for the next two days…