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When a person calls 911 with a medical emergency in Erie County, they are likely unaware that it can sometimes be a challenge to find an ambulance that is staffed to respond.
While there are dozens of paid and volunteer EMS services in Erie County, there are times when some of those agencies don’t have enough people to answer a call, according to officials who have been studying the state of fire and EMS services in the county.
Finding an agency that is staffed and can respond can take time and add precious minutes to an emergency call, said John Grappy, the county’s public safety director…
