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RSSNational 911 Program Suggests PSAP Tours During Telecommunicator Week
For nearly 40 years, communities nationwide have recognized the dedication of 9-1-1 professionals during the annual celebration, which honors colleagues and educates others about 9-1-1 services.
“Hosting a PSAP tour for an elected official not only provides recognition of hardworking telecommunicators but also creates an opportunity to bring awareness to 9-1-1 issues, such as appropriate use of 9-1-1 services, the challenges of deploying advanced technology, and telecommunicator health and wellness,” said Laurie Flaherty, coordinator of the National 911 Program.
A number of resources are available to help the 9-1-1 community request, plan and make the most of a call center tour on the 911.gov website and NG911 Institute’s website. All resources can be customized for use by any 9-1-1 system nationwide.
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