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Theresa Russell – Theresa Russell, director of Ohio County 911, has been on the job since 1989, just three years after the center was established. In that time, it’s gone from a phone-and-paper-pad operation to desktops with multiple computer screens and flip cards that dispatchers can now legally use to guide callers through life-saving responses within seconds. (Photo by Nora Edinger)
WHEELING — While TV dramas make it sound like 911 operators can offer instruction on everything from applying a tourniquet to defusing a bomb, the real, local deal said that’s an exaggeration. Sort of…
