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Alexandria’s 911 center launched a major upgrade Wednesday that can pinpoint a caller’s exact location and dispatch help faster in an emergency.
While Uber drivers and food delivery services can find a customer’s exact location using their cellphone, most 911 centers still cannot. The industry is plagued with outdated technology that relies on cellphone towers to estimate a caller’s location.
The city’s new partnership with RapidDeploy adds cloud-based technology, which utilizes data from a caller’s cellphone to help determine the location of the emergency more accurately than the older technology…
