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(NEW YORK) — Some 911 call centers across the country say they are experiencing staffing shortages.
Some centers are struggling with as much as 30% to 50% vacancies, according to reports from the International Academies of Emergency Dispatch.
“We have actually been experiencing much higher staffing shortages throughout the pandemic,” April Heinze, operations director at the National Emergency Number Association, told “Good Morning America.” “It’s actually really starting to kind of take a head.”
For Ashley Bagwell, the mom of 6-year-old Hadlee, experienced the effects of those staffing shortages when she couldn’t get through to 911 earlier this month when Hadlee was having a seizure…
