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CLARKSVILLE, TN (CLARKSVILLE NOW) – Kerston Abbott worked at the Montgomery County E-911 Center for nine years before she quit in October 2020, taking a massive pay cut and giving up her county benefits.
She said she never had any intention of leaving until Hope Petersen was appointed director of E-911 in January 2020, launching a tenure that employees have characterized as high-stress, unprofessional and hostile.
Petersen has worked as a dispatcher in Clarksville and Montgomery County since 1996. She was director of Robertson County dispatch from 2014-20 before being hired to her current position…
