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As New York firefighters struggled to find and rescue victims in the Twin Towers during the chaos of the Sept. 11, 2001, terrorist attacks, critical communication weaknesses contributed to the deaths and injuries of multiple emergency workers.
“You can have the best fire protection systems in the world,” said Ed Murphy, Newton’s fire chief at the time, but “you don’t have a formula for what we witnessed in New York.”
Since the attacks, emergency and safety departments around the country made changes and continue to advocate for improved technology and ongoing training to increase safety…
