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The city of Pickerington recently upgraded its emergency-response services to enable its emergency dispatch center to receive text messages.
Pickerington Police Chief Tod Cheney said the city launched its text-to-911 services Aug. 26.
The move will provide people within the city another option to alert 911 dispatchers.
“It’s definitely going to enhance the safety of the public,” Cheney said. “There are times when somebody may be unable to speak when they call 911, and it also will help domestic violence victims when they’re abuser is in the room or during home invasions when people can’t communicate verbally to dispatchers.”
Cheney said the text-to-911 feature also will better serve the hearing impaired…
