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Social-media users blamed mobile provider AT&T for widespread cell service issues during Hurricane Ida, saying they were unable to contact friends and family impacted by the storm.
In addition to issues with personal calls, several 911 dispatch centers in and around New Orleans crashed as Ida made landfall on Monday, leaving thousands of residents and concerned family members scrambling for emergency help.
One user tweeted Monday, “Do better AT&T! I have reached every person in New Orleans who has Verizon. My mother is completely unreachable as well as friends who have AT&T. No one knows if any of them are safe!”
On Facebook, users requested help from the United Cajun Army, a volunteer group that organizes boat rescues…
