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MADISON, Wis. (WMTV) – A new program designed to provide alternative emergency response for mental health 911 calls will launch next week.
The Madison Fire Department’s Community Alternative Response Emergency Services (CARES) team will begin responding to 911 calls on September 1.
In a Thursday morning news conference, city leaders explained how the program will work. The CARES team will consist of a paramedic and a Journey Mental Health crisis worker who will respond to 911 calls in a marked minivan…