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RENO, Nev. (KOLO) – A call to REMSA Dispatch from an elderly man who has fallen.
“Ok now listen carefully. Help is on the way for you. Stay on the line and I’m going to tell you exactly what to do next. Ok, do not move unless you are in danger. Don’t splint any injuries. Do not have anything to eat or drink. It might make you sick or cause further problems. Ok?” says the dispatcher. The dispatcher stays on the phone with the caller until paramedics arrive.
This is what you would expect to go on every day in REMSA Dispatch…
