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Washington D.C.’s 911 center is faced with a severe staffing shortage as violent crime surges in the nation’s capital.

Last week, only 50 percent staff availability led the emergency agency’s interim director, Cleo Subido, to implement mandatory overtime, as first reported by STATter911.

“We are committed to following the rules and being transparent about it,” Subido wrote to employees. “Anything that gets in the way of us improving performance, treating each other with respect, providing our responders and constituents with the care they deserve, or meeting the objectives of our mission — I will handle without delay…