Read Full Article | View Source
WILMINGTON, N.C. (WECT) – You can always count on having a 911 dispatcher on the other end of the line when you call for help, but these first responders do not have the same legal protections as others like police or firefighters.
They’re never at the scene of the accident or fire, but they’re the first and, often, most important link to getting help in a life or death situation.
“They walk people through CPR, they walk people through if their house is burning down, they give them instructions on if you need to wrap yourself in a sheet and run out, or do you need to find the nearest window,” said 911 Director Hope Downs…
