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Owensboro-Daviess County 911 Director Paul Nave has seen major changes over his career in the way the dispatch center receives emergency calls.
Those changes were largely caused by advances in technology, which, paradoxically, created challenges.
“We have gone back in time, if you will,” Nave told members of the Owensboro Rotary Club on Wednesday during the club’s virtual meeting on Zoom.
In 2000, 85% to 90% of all calls to 911 were from landlines, Nave said. For dispatch, a landline provided an exact address, so dispatchers would know where to send emergency responders…

