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With their city contract about to expire, emergency dispatchers are calling for increases in pay and staffing levels to handle local 911 calls.
“We do our job because we want to help citizens in San Jose, but a lot of us aren’t able to live in the city that we serve in,” said Scarlet Darmousseh, a San Jose Fire Communications dispatcher.
Darmousseh belongs to the Municipal Employees’ Federation (MEF) 101, a local union that represents city workers such as dispatchers, office specialists and librarians…
