WINNIPEG — The Winnipeg Fire Paramedic Service (WFPS) is testing a secondary telephone triage program to manage high call volumes for ambulances, CTV News Winnipeg has learned.
The information came to light after a family voiced concerns over how their mom’s 911 call was handled.
The program, called EPIC 9, uses advanced care paramedics to complete a more in-depth medical assessment on less sick patients after their 911 call is triaged by a dispatcher. It was developed in coordination and with support from Shared Health, the WFPS said… READ MORE
