Read Full Article | View Source
A Fort Worth 911 operator recently blew the whistle about the terrible consequences of long hours, understaffing, too much pressure on personnel and widespread delays in asnwering people who need help immediately.
Unfortunately, an overworked call taker could have made a mistake that contributed to two deaths.Colley recalled the night of June 1. She was working when one of her colleagues received the call from Holly Beverly. The woman had called the 911 emergency line because her estranged husband was coming to her west Fort Worth apartment, intending to hurt her…
