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TUCSON (KVOA) – Tucson’s Public Safety Communications Department is undergoing a major transformation, following an outside report last year that uncovered numerous problems with staffing, morale and training.
The News 4 Tucson Investigators have also been tracking your concerns about the wait times at the city’s 9-1-1 center for the past three years.
Last year, the city had third-party access problems within the public safety communications center.
Their report found, among other things, two cultures in one workforce, with a rivalry between dispatchers serving the police department along with the fire department…
