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San Jose’s 911 dispatchers are sounding the alarm and urging the city council to take immediate action addressing a staffing shortage.
Dispatchers said the staffing issue means some calls for help are getting put on hold.
Fire dispatchers said during the VTA yard shooting some other emergency calls had to be put on hold for up to 30 minutes because the limited number of on-duty dispatchers were tied up handling the shooting and two significant structure fires at the same time…
