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Kyra Lamb worked for Manatee County Emergency Communications, Florida, as a dispatcher for five years before becoming the 9-1-1 Database Coordinator, which still includes actively taking 9-1-1 calls. She was nominated by her agency to be featured by the APCO Young Professionals Committee for being a “spark plug” and always giving 110% in her performance. While working as a call taker she had a thirst for knowledge, taking on extra duties such as addressing, maintaining CAD information, and other databases. This made her the most qualified candidate for Manatee County’s 9-1-1 Database Coordinator. While learning all of this, she was also studying for the NENA ENP Exam, which she passed…
