DURHAM, N.C. (WNCN) – On Tuesday, Durham city officials said 911 calls would no longer be routed to Raleigh. They said they now have enough trained workers to answer all the calls that come into Durham’s call center.
CBS 17 broke the story in December that some of Durham’s 911 calls were being routed to Raleigh-Wake 911 due to a shortage of call takers.
For the last six months, 10 percent of Durham’s 911 calls were routed over to Raleigh, which is the equivalent of about 1,900 calls a month, according to Raleigh-Wake 911… READ MORE
