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Unlike in other years, this year’s Portland Bureau of Emergency Communications annual 911 Awards were not celebrated with pageantry, as at this celebration in 2019 – but these everyday heroes are worth celebrating, even if remotely.
By David F. Ashton
Although typically unseen, the operators who take calls at the Portland Bureau of Emergency Communications (BOEC) 9-1-1 Center – officially called “telecommunicators” – perform life-saving service all day and night, every day of the year.
Because of their service, East Portland News has been privileged to report every year on their “Telecommunicator of the Year” awards program. But alas, the onset of the COVID-19 pandemic scuttled their in-person program for the last two years…
