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“We have back up plans. We have what we refer to as continuity of operations plans to ensure that if there is a disruption that we can transfer the calls to a neighboring 911 center,” said Mario Formisano, Dorchester Interim Deputy County Administrator for Public Safety. “This case was unique because the disruption was occurring in the region, so it wasn’t just that simple to say well, we’ll send our calls to Summerville or to Charleston or to Berkeley. We had to work collectively across jurisdictional boundaries initially to come up with what the solution was going to be in the short term…
