Raleigh-Wake 911 Answers Nearly 1,900 Calls A Month From Durham As The City Faces A Shortage Of Operators (NC)

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DURHAM, NC (WNCN) – In some shifts, the Durham 911 call center has only two operators taking 911 calls, according to a Durham 911 dispatcher.

In a city where an average of two shooting incidents a day, a 911 operator told CBS 17 in an interview on Wednesday that it was frustrating and worrying.

“The stress level and the lack of free time, the lack of time to decompress means more errors, more errors,” said the anonymous 911 dispatcher…