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BOTETOURT COUNTY, Va. (WDBJ) – Botetourt County Fire-EMS is now using a new and improved Emergency Medical Dispatch (EMD) software.
Dispatchers at the Emergency Communications Center (ECC) are using this software because it helps them ask the right questions and send the appropriate resources.
Nicole Manspile is the Communications Supervisor for the Botetourt County 911 Center. She just began using the center’s new technology…
