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Under general supervision, this position is responsible for providing 24-hour emergency communications services.
This entails receiving and evaluating incoming emergency and administrative phone calls for emergency services including but not limited to police, fire, animal control and emergency medical services (EMS), triaging and dispatching those requests for service to the appropriate responders.
The specialists monitor the safety of citizens and responders, making outgoing calls and notifications as necessary and collecting the disseminating necessary information…