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LOGAN — They’re the voice heard during the worst moments of life. Day and night, the staff at Logan City Public Safety Dispatch field some of the most horrific and heartbreaking phone calls from local residents.

Shelley Peterson, 911 Communications Director, said their staff of 21 men and women answered an average of 371 calls a day last year. Of those, an average of 129 calls were emergencies, ranging from traffic accidents to medical incidents…