SHERMAN, Texas (KXII) -The Grayson County Sheriff’s Office held their 9-1-1 telecommunications awards banquet tonight to celebrate the people on the other line during calls for emergencies.
“You just have to try and not think about anything other than the call you’re on,” said Ashlin Caver, who won telecommunicator of the year through the Texoma Council of Governments. “Keep the person calm, always be the person on the end of the line that they’re going to want to hear. Try and keep their mind clear on everything around them.” … READ MORE

