Read Full Article | View Source
Working 12-hour shifts, communication specialists see a variety of calls, Public Safety Support Supervisor Liz Okerson said.
A little ding on the operator’s screen denoted with red, yellow and green lights alerts the 9-1-1 operator of an incoming call. Not knowing what might be on the receiving line of that phone call is what keeps communication specialists at the City of Dickinson Public Safety Center mindful and always at the edge of their seats.
Working 12-hour shifts, communication specialists see a variety of calls, Public Safety Support Supervisor Liz Okerson said.

