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You won’t find them at the scene of an emergency, but there is a group of unseen first responders who play a crucial, lifesaving role in the public safety system — 911 dispatchers.

“These men and women come to work on nights, weekends and holidays,” said Whitney Wisner, deputy director of the Allegan County Central Dispatch. “They miss first birthdays and first steps, they often have to adjust holidays or miss them altogether, and they do it by choice, to care for our community…

