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ALBANY, NY (WRGB) — This week is National Public safety Telecommunicators week, a time dedicated to honoring those who answer our emergency calls and help keep us safe.
But as CBS6 has reported for many months now, dispatchers in the city of Albany say their calls for help are not being answered, as their staffing crisis continues.
I sat down again with one member of the unit, whose identity we are protecting…
