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COEUR d’ALENE — They are commonly known as dispatchers. But emergency communications officers is more accurate.
And Idaho State Police Sgt. Allen Ashby has an even better title for them: “Unsung heroes.” “We have the best,” he said Friday at ISP headquarters on Wilbur Avenue. “They really do an outstanding job.”
They are the first responders who receive the calls to law enforcement, calmly collect information, and relay it to officers and troopers. They are critical to the success and safety of those in the field…
