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The City of Cambridge Emergency Communications Department is celebrating this year’s National Telecommunicators Week April 11-17 in honor of its dedicated dispatchers who constitute the community’s first point of contact in an emergency and handle several thousand 9-1-1 calls each month.“Our Emergency Telecommunications Dispatchers (ETD) staff the City of Cambridge’s 911 Call Center 24 hours a day, 7 days a week, 365 days a year,” said Christina Giacobbe, Director of Emergency Communications and 911 for the City of Cambridge. “They work overnights and on holidays, rain or shine, to ensure the safety of the people of Cambridge. They are always prepared to assist callers in a wide range of emergencies with care and compassion…
