The Beverly Hills City Council reviewed the operating efficiency of the city’s Emergency Communications Center (911 dispatch) at its March 16 Study Session meeting, following growing concerns about emergency line wait time. At the meeting, Beverly Hills Police Department’s (BHPD) Captain Elisabeth Albanese detailed how 911 calls are answered and prioritized, summarized the March 4 armed robbery at Il Pastaio from a dispatching perspective and discussed a forthcoming statewide upgrade to the Next Generation 911 network with enhanced capabilities… READ MORE
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