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DURHAM, N.C. (WNCN) — In an emergency, seconds matter and that’s why CBS 17 has continued to closely follow the COVID-19 outbreak at the Durham 911 call center.
The call takers and dispatchers are required to quickly process the information they’re given by the public and relay it to first responders.
Since December, CBS 17 has been looking into the Durham 911 call center. Director of the center, Randy Beeman, said a COVID-19 outbreak created staffing shortages…
