Read Full Article | View Source
JACKSON, Miss. (WLBT) – Officials with the Jackson Police Department (JPD) say new software could increase wait times for individuals calling 911.
JPD is integrating “New World Tyler Public Safety Solutions” software in its emergency dispatch department.
The system requires “dispatch operators to gather and input more information to the Computer Aided Dispatch system, which requires operates to communicate longer with incoming callers,” according to JPD spokesman Sam Brown…
