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It’s a stressful job being a 911 dispatcher listening to distressing calls all day, but two Denton dispatchers say they’ve learned how to handle it after more than 10 years of service.
The city of Denton’s Public Safety Communications Division of 28 people receives hundreds of calls throughout the 24 hours in a day. Working with eight computer monitors each, at least four of the city’s 911 dispatchers work calls from the second someone dials 911 to getting an emergency response, and work with officers on a call to run information during a 12-hour shift…
