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Minnesota County Is Still Reaping Huge Benefits from ASAP Service

The Monitoring Association (TMA) announced today that Anoka County Emergency Communications Center (ECC) has dramatically reduced the amount of time that 911 telecommunicators spend on calls generated by alarm and sensor systems as a result of implementing TMA’s ASAP Service. The solution leverages the Automated Secure Alarm Protocol (ASAP), which was developed jointly by TMA and the Association of Public-Safety Communications Officials (APCO).

“Our latest data shows that ASAP Service is saving our telecommunicators an average of 30 hours each month,” said Kari Morrissey, Anoka County’s director of emergency communications.