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VERONA, Va. (WHSV) – April 13-19 marks National Public Safety Telecommunicators Week, which highlights the importance of 911 dispatchers for emergency situations.
A 911 call doesn’t go straight to a local fire or police agency. Rather, someone picks up the phone and asks some variation of “911, what’s your emergency?” The people who work in these call centers can have a variety of titles but are often referred to as “dispatchers.”
