Motorola Solutions recently announced a new service aimed at helping first responders better engage with citizens in their time of need.

CommandCentral Citizen Input allows citizens calling or texting 9-1-1 to send video, photographs and recordings of an incident to the Public Safety Answering Point (PSAP), using controlled and permission-based procedures.

The service is now available to the public safety market and some governments are starting to incorporate it into their 9-1-1 programs… READ MORE