Emergency Telecommunicators are the calm voice at the other end of every 9-1-1 call, the first of the first responders, and the hidden heroes of emergency services. Toronto Paramedic Services, Toronto Fire Services and the Toronto Police Service recently recognized outstanding Emergency Telecommunicators through the annual Telecommunicator of the Year Awards.
A joint awards ceremony to recognize the outstanding telecommunicators from each of Toronto’s emergency services is traditionally held in April for the previous year’s recipients. This year, the ceremony was postponed due to the COVID-19 pandemic and each service has chosen to recognize their own 2019 award recipients during Toronto Public Service Week… READ MORE
